At Xander Tabs, we want you to be satisfied with your purchase of our paper clips, magazine holders, and staplers. Please review our return and refund guidelines below.
We accept returns only if the item you received is damaged, defective, or incorrect. To request a return, you must contact us within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
For hygiene and quality assurance reasons, items that have been used, damaged by the customer, or are not in their original condition cannot be returned.
Once we receive and inspect your returned item, we will notify you of the status of your refund.Since we only accept Cash on Delivery (COD), refunds will not be issued back in cash.
If you received a defective or damaged item, we will replace it with the same product or one of equal value.
To start a return, please contact us at [email protected] with your order number, details of the issue, and supporting photos if applicable. Our team will guide you through the process.
If you have any questions about our Return and Refund Policy, please reach out to us at [email protected].